FREQUENTLY ASKED QUESTIONS
FAQs
Shipping and delivery
To which countries do you ship?
Maison Aurealore offers secure worldwide shipping.
What are the estimated delivery times?
Our delivery times may vary depending on the destination, but we always provide an estimated timetable by region. In any case, orders will never exceed 60 days from the Shipping Confirmation. Please note that external factors such as weather or transportation delays may occasionally affect delivery times.
Is shipping free of charge?
Yes, we offer complimentary shipping on all orders valued over €200.
What happens if I am not present at the time of delivery?
The courier service will attempt a new delivery or allow you to reschedule it at your convenience.